Production

Provides World Class Customer Service Experience to all Caliber customers on the phone, in person and throughout the entire repair process.  Serves as the primary point of contact for the customer throughout the repair process from the point of drop-off through the delivery of the completed vehicle.  Responsible for coordinating communications with all other (internal & external) stakeholders for the repair.

Responsible for assigning repair work to technicians and supervising workflow to complete vehicle repairs within specific target dates

Responsible for assigning repair work to technicians and supervising workflow to complete vehicle repairs within specific target dates

Responsible for assigning repair work to technicians and supervising workflow to complete vehicle repairs within specific target dates