Service Center

CSCS TX

ESSENTIAL JOB DUTIES:

• With supervision, create and process offer letters for all positions, ensuring accuracy and timely delivery.
• With supervision, complete onboarding process for new team members, ensuring all necessary paperwork and orientation activities are completed.
• Routinely, answer Tier 1 calls from team members and candidates, addressing questions and providing information as needed.
• Prioritize and handle multiple HR transactions, promptly reporting any potential barriers to leadership.
• Foster and maintain positive relationships with team members, addressing concerns and promoting a supportive work environment.
• Primary contact for all team member inquiries and opportunities, providing prompt and accurate responses.
• Recruitment Communication: Serve as a liaison between recruiters and candidates, facilitating precise and efficient communication.
• Support the overall function and goals of the department by performing other HR-related duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Basic understanding of HR principles, practices, and procedures, including recruitment, onboarding, and employee relations.
• Basic excel and word.
• Excellent verbal and written communication skills.
• Strong interpersonal skills to build and maintain positive relationships.
• Effective problem-solving and decision-making abilities.
• Strong organizational and time management skills.
• High attention to detail, ensuring accuracy in documentation and processes.
• Ability to handle sensitive information with discretion and maintain confidentiality.
• Flexibility and adaptability to respond to changing work demands.

EDUCATION, EXPERIENCE, AND OTHER REQUIREMENTS:

• High School Diploma required.
• 1-3 years of experience in a human resources role preferred.

CERTIFICATIONS, LICENSURES, AND LANGUAGE SKILLS:

• N/A