Service Center

CSCS TX

Essential Job Duties:

• Bring on new retail business to the Protech organization through a structured consultative sales approach.
• Provides assistance to new customers for account set up and training support required to maximize sales, profits, productivity and customer satisfaction
• Develops and maintains productive, long-term client relationships through visitation, phone calls, letters, and corporate support materials
• Serves as an advisor for existing clients, consulting in current products , industry updates and determine individual client needs
• Work closely with customers to increase and/or maintain monthly volume targets as well as monitor service, delivery and performance
• Work with operational counterparts to ensure customer satisfaction, meeting of commitments and eventual hand off of account management responsibilities
• Acts as liaison between accounts, company staff, and Accounts Receivable department to build and maintain healthy financial relationships
• Use customer feedback to recommend modifications to products and/or services

Skill/Requirements:

• Minimum 2 to 4 years sales, account management or similar experience
• High school diploma or equivalent required. Associate or Bachelor's degree preferred.
• Excellent interpersonal and written/verbal communication skills
• Solid organizational and follow up skills
• Demonstrated ability to attain high levels of internal and external customer satisfaction
• Entrepreneurial spirit – finding creative ways to accomplish the company goals within set parameters.
• A valid Driver’s license is required
• Availability to travel up to 50%