Service Center

CSCS TX

Job Summary

The Senior HCM Analyst supports the Teammate Services (TS) department with the goal to continuously improve the operation of day to day workday activities of the companies.   

Responsibilities

• Serve as main system configurator for the Workday HCM system
• Participates in TS department projects relating the Workday HCM system to include but not limited to system updates, demographic or data integrations
• Assist with the execution of system changes (updates, new configurations) and participate in testing
• Utilizes ticketing system or other sources to troubleshoot and monitor reoccurring themes to support issue remediation and/or escalation management
• Builds, generates, and may distribute reports/queries to include logging and maintaining utilizing appropriate reporting tools. 
• Performs data audits to maintain data integrity in systems by running queries and analyzing data
• Make informal decisions, communicates with TS team members, and may recommend system enhancements
• Stay informed of current system requirements and releases
• Work on projects to enhance processes and create detailed documentation
• Other duties as assigned

Skill/Requirements

• Must have the ability to positively thrive in a dynamic fast paced environment as well as the ability to effectively manage multiple tasks and changing priorities
• Experience working with confidential information and critical business processes required
• Strong listening, written, and verbal communication and documentation skills.
• Bachelor's degree in computer science or related field or equivalent work experience or equivalent combination of education and experience.
• Broad Workday HCM knowledge with additional focus on Talent & Learning desired
• Must have proficiency with Workday configuration and building & updating business processes
• Minimum 3 years of HCM experience
• Basic knowledge of Human Resources
• Knowledge of Microsoft Office Suite