Service Center

CSCS AL

Regional Operations Leader — Mobile, Alabama

Lead. Grow. Influence. Build market impact.

Are you a proven operational leader ready to elevate performance, inspire teams, and drive regional growth in a dynamic, customer-focused environment?

We are seeking a Regional Operations Leader to oversee production and administrative operations across multiple centers in the Mobile, AL area — delivering world-class service, strong financial performance, and scalable growth.

This is an opportunity to step into a high-visibility leadership role where you will shape strategy, develop leaders, strengthen client partnerships, and directly influence market expansion.

What You’ll Do

As a Regional Operations Leader, you will:

• Provide direction, coaching, and performance accountability for General Managers
• Establish operational excellence by ensuring standards, processes, and best practices are consistently executed
• Analyze performance trends using scorecards and data insights to drive continuous improvement
• Develop and execute action plans that enhance productivity, quality, and customer experience
• Build and maintain strong dealership, client, and community relationships
  Identify acquisition and expansion opportunities to support regional growth
• Lead integration and operational readiness for newly acquired locations
  Partner with Talent Acquisition to build strong pipelines and attract top industry talent
• Proactively mitigate risk and resolve operational or customer concerns

What Makes You Successful

✔ Prior General Manager or multi-site leadership experience
✔ Strong operational, financial, and analytical mindset
✔ Proven ability to coach leaders and build high-performing teams
✔ Exceptional communication and relationship-building skills
✔ Self-starter who thrives in a fast-paced, growth-oriented environment
✔ Customer-first mentality with a passion for service excellence

REQUIREMENTS:

• 5+ Years of technical experience in collision repair or estimating
• Previous leadership experience required
• Must have a valid driver’s license and be eligible for coverage under our company insurance policy

Caliber is an Equal Opportunity Employer

 

Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires. 

Must be eligible to work in the U.S. with no restrictions.