Service Center

CSCS FL

Regional Operations Leader — Pensacola, Florida

Lead. Grow. Influence. Build market impact.

Are you a proven operational leader ready to elevate performance, inspire teams, and drive regional growth in a dynamic, customer-focused environment?

We are seeking a Regional Operations Leader to oversee production and administrative operations across multiple centers in the Pensacola, FL region — delivering world-class service, strong financial performance, and scalable growth.

This is an opportunity to step into a high-visibility leadership role where you will shape strategy, develop leaders, strengthen client partnerships, and directly influence market expansion.

What You’ll Do

As a Regional Operations Leader, you will:

• Provide direction, coaching, and performance accountability for General Managers
• Establish operational excellence by ensuring standards, processes, and best practices are consistently executed
• Analyze performance trends using scorecards and data insights to drive continuous improvement
• Develop and execute action plans that enhance productivity, quality, and customer experience
• Build and maintain strong dealership, client, and community relationships
  Identify acquisition and expansion opportunities to support regional growth
• Lead integration and operational readiness for newly acquired locations
  Partner with Talent Acquisition to build strong pipelines and attract top industry talent
• Proactively mitigate risk and resolve operational or customer concerns

What Makes You Successful

✔ Prior General Manager or multi-site leadership experience
✔ Strong operational, financial, and analytical mindset
✔ Proven ability to coach leaders and build high-performing teams
✔ Exceptional communication and relationship-building skills
✔ Self-starter who thrives in a fast-paced, growth-oriented environment
✔ Customer-first mentality with a passion for service excellence

Why Pensacola, Florida?

This role combines meaningful career growth with an outstanding quality of life:

Beautiful Gulf Coast beaches — white sand, emerald water, year-round outdoor lifestyle
Warm climate with abundant sunshine and recreation opportunities
Affordable coastal living compared to many Florida metros
Vibrant dining & culture with historic downtown charm and waterfront experiences
Convenient regional airport access and proximity to major Southeast markets
Boating, fishing, and outdoor adventure just minutes from work

Pensacola offers the rare combination of career opportunity + coastal lifestyle.

REQUIREMENTS:

• 5+ Years of technical experience in collision repair or estimating
• Previous leadership experience required
• Must have a valid driver’s license and be eligible for coverage under our company insurance policy

Caliber is an Equal Opportunity Employer

 

Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires. 

Must be eligible to work in the U.S. with no restrictions.