Service Center

CSCS TX

Role and Responsibilities

• Ensures the accurate and timely completion of On Cycle and On Demand payroll processing.
• With supervision, creates, loads and verifies/balances pay inputs using Workday EIBs, integrations/interfaces and other pay input sources prior to payroll processing.
• Administers Flag Pay for individuals and teams using proprietary middleware called the ‘Payroll App”.
• Follows all On Cycle and On Demand payroll processing procedures, check lists and quality controls.
• With supervision, processes payroll, runs validation reports and queries to identify processing errors; resolves in-process errors following established protocols and within acceptable thresholds.
• Escalates processing anomalies outside established protocols or thresholds to Payroll Lead or Payroll Manager for assistance.
• Routinely meets processing deadlines and achieves accuracy expectations.
• Reviews and contributes to the updates and/or development of departmental process and procedure documentation, checklists, or other controls.
• Termination processing with particular emphasis on California, Oregon and Colorado which includes manual calculations for teammates receiving flag pay.
• Assists with the testing of new Payroll functionality, new earning/deduction codes and other changes.
• Provides timely and accurate resolution to teammate inquiries that are routine to moderate complexity using case management system.
• Collaborates and works effectively in a team environment.
• Maintains strict confidentiality to protect teammate data privacy.

Qualifications and Education Requirements

• Associate’s Degree in Human Resources, Business Administration, Finance, Accounting or commensurate experience.
• 1-3 years of payroll processing experience.
• Familiarity with payroll practices, processes, and related regulatory requirements.

Preferred Skills

• Excellent customer service skills and ability to interface with teammates and managers.
• Strong verbal and written communication skills.
• Proficient with Microsoft Office Suite of products including intermediate Excel skills (vlookup, pivot tables, control totals, etc.).
• Automotive repair industry experience specifically with Flag pay is preferred, but not required.