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Fundada en 1997, la cartera de marcas de Caliber ha crecido a más de 1,800 centros en todo el país y cuenta con una gama completa de servicios automotrices complementarios, que incluyen Caliber Collision, el proveedor de reparación de colisiones de automóviles más grande del país en todo EE. UU., así como la red más amplia de centros de collision certificados por los Fabricantes de equipos originales (OEM, por su siglas en inglés) en los EE. UU.; Caliber Auto Glass (para reparación y reemplazo); y Protech Automotive Solutions, cobertura de diagnóstico de servicio completo líder en la industria en diferentes marcas y modelos de equipos originales.
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Director, Customer Success Development is a senior leader responsible for modernizing customer service operations through AI, technology enablement, and operational transformation. This role bridges strategy and execution, leading large-scale, multi-workstream transformation systems that improve customer experience (CX), agent effectiveness, and operational performance improvement. Operating as a trusted advisor to executive stakeholders, the Director owns complex contact center initiatives including CCaaS implementations, omnichannel enablement, AI-driven automation, and process optimization across enterprise and BPO environments with speed, rigor and measurable impact.
Job Summary Responsible for ensuring World Class Customer Experience by all front office staff. Additionally responsible for a broad scope of accounting and HR-related administrative duties
Job Summary Responsible for ensuring World Class Customer Experience by all front office staff. Additionally responsible for a broad scope of accounting and HR-related administrative duties
Job Summary Autobody Technicians repair vehicles thoroughly, safely, and profitably in a manner consistent with Caliber S.O.P., insurance partner and industry guidelines/standards.
Job Summary Autobody Technicians repair vehicles thoroughly, safely, and profitably in a manner consistent with Caliber S.O.P., insurance partner and industry guidelines/standards.
Job Summary Autobody Technicians repair vehicles thoroughly, safely, and profitably in a manner consistent with Caliber S.O.P., insurance partner and industry guidelines/standards.
Job Summary Autobody Technicians repair vehicles thoroughly, safely, and profitably in a manner consistent with Caliber S.O.P., insurance partner and industry guidelines/standards.
Job Summary Responsible for preparing all assigned vehicles for the refinishing and reassembly processes and support Paint Technicians in paint jobs as required
Job Summary Responsible for the overall operation of their center, including Risk Management, Teammate development, Client Metrics, production and administration. Maintaining company goals and standards for performance, growth and world class customer service.
Caliber Auto Glass Technicians are responsible for repairing or replacing cracked, chipped, or damaged automotive glass.