Automotive Glass Service Advisor

Service Center

CSCS TX

Overview

We are looking for true sales professionals. This role is for high-performing inbound and outbound salespeople.

We are looking for resilient, competitive, and relentlessly persistent people who will follow up, move conversations forward, and deliver exceptional customer service and care.

Key Responsibilities

• Proactively generating new business through high-volume outbound/inbound calls, emails, and follow-ups
• Own the full sales cycle: prospecting, qualification, objection handling, and closing
• Drive conversations with confidence and control. This role requires assertiveness and persistence
• Consistently meet and exceed sales targets in a fast-paced environment.
• Maintain accurate pipeline tracking and reporting
• Adapt messaging quickly based on prospect feedback and market signals

Required Profile

• Salespeople, not order takers, with proven experience in outbound or inbound sales, are preferable.
• Preferably 3-5+ years of experience in a high-volume, inbound/outbound sales contact center
• English level B2+ or higher (able to negotiate, persuade, and close deals fluently)
• Comfortable providing options, handling objections, and asking for the close
• Results-driven mindset: motivated by targets, commissions, and competition
• High energy, disciplined, and consistent in follow-up
• Demonstrated success in:
  • Objection handling
  • Revenue protection
  • Conversion-driven conversations
• Prior experience supporting home services, automotive, insurance, repair, or appointment-based businesses strongly preferred
• Previous performance in:
  • Conversion Rate Targets
  • Revenue per call / per lead
• Ability to resolve non-scripted scenarios
• Critical thinking when systems, schedules or expectations break
• Proficient in general computer skills
  • Ability to multitask with different systems
• Comfortable working in process-driven, KPI measured environments
• Accepts real-time coaching and performance accountability

What Success Looks Like

• High activity levels with meaningful conversations
• Strong close rates
• Revenue impact within the first months

Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires. 

Must be eligible to work in the U.S. with no restrictions.