Our Culture

About Us


Founded in 1997, the Caliber portfolio of brands has a large footprint across the United States with the broadest network of OEM-certified collision centers in the United States; Caliber Auto Care (formerly Service First Automotive, for mechanical repair services and quick oil changes); Caliber Auto Glass (for repair, replacement, and calibration); and Protech Automotive Solutions, industry leading full-service diagnostics coverage across varying original equipment makes and models.
We stand behind our work on every vehicle with a written limited lifetime warranty. We get the job done right and get you back on the road safely. While we're confident the repairs are done right, we're also available to help if something goes wrong, we'll correct the problem as long as you own your vehicle, at any one of our convenient Caliber locations.
With the purpose of Restoring the Rhythm of Your Life®, Caliber's more than 27,000 teammates are committed to getting 2.5 million customers back on the road safely—and as quickly as possible—every year. Dedicated to providing an outstanding customer experience, Caliber continues to rank among the highest customer satisfaction scores in the industry.

Caliber Core Values

We Do The Right Thing

We Are Inspired To Serve

We Are Courageous

We Are Proud

We Have Fun

Working At Caliber

At Caliber, you have limitless opportunities to drive your career forward and you are empowered to create the roadmap for your future. Enjoy a purpose-driven, team-driven culture that supports you to reach your full potential. You’ll be part of a dedicated team and receive mentoring from some of the brightest minds in the industry. When you join our team, you join our dream! Help us deliver on our purpose of Restoring the Rhythm of Your Life®.

Diversity, Inclusion, and Belonging


Caliber provides equal employment opportunities for all applicants without regard to race, color, religion, age, sex (including pregnancy), national origin, disability status, genetics, sexual orientation, gender identity or expression, military service, or any other legally protected characteristic.

Caliber provides reasonable accommodations to qualified job applicants with physical or mental disabilities. If you need assistance or any accommodation due to a disability, you may contact legal@calibercollision.com. Reasonable accommodations will be determined on a case-by-case basis.

Women in Leadership

Caliber teammates are inspired to serve, and that core value shines brightly in three impressive leaders at the company, Angie Babin, Shirin Hezar and Blair Womble. All of them have been recently honored with industry accolades. Find out how these teammates exemplify Caliber’s purpose of Restoring the Rhythm of Your Life®.

Changing Lanes Program

As a military service member you can go from protecting lives to restoring the rhythm of lives. Changing Lanes is a no-cost, 15-week Career Skills Program (CSP) training for service members transitioning into a collision/auto body industry career.

EMPOWER

We are bringing Diversity, Inclusion, and Belonging to life at Caliber through initiatives such as Caliber Women’s Empower Group, Caliber’s first teammate resource group (TRG). We know that although women make up 50% of the US workforce, they make up only about 20% of the workforce in the automotive services industry. Caliber aims to change this because we believe that a more diverse workforce outperforms non-diverse workforces.  Caliber Women’s Empower Group has a mission to help attract, inspire and amplify women at Caliber through a variety of initiatives and community-building activities. Caliber Women’s Empower Group started in North Texas and has now spread across all of our regions, with the full support and sponsorship of our executive team and other allies across Caliber.

“When I think of Caliber, the first thing that comes to mind is how amazing our culture is. We are a band of brothers and sisters, we’re in it together.”


Jake, Center Manager, Caliber Collision

“The training that everyone receives is huge. What it does is it always keeps us as teammates on the cutting edge of Customer Service and Technology. We’re here to change people’s Lives and make it for the better.”

Travis, General Manager, Caliber Collision

“Caliber takes that extra step to make sure our teammates are trained to their fullest possibility. It helps the teammate, the technician, the facility, and the company to have the comfort to do it right.”


Chris, Body Technician, Caliber Collision

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