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Founded in 1997, the Caliber portfolio of brands has grown to more than 1,800 centers nationwide and features a full range of complementary automotive services, including Caliber Collision, the nation's largest auto collision repair provider across the U.S., as well as the broadest network of OEM-certified collision centers in the U.S.; Caliber Auto Glass (for repair and replacement); and Protech Automotive Solutions, industry leading full-service diagnostics coverage across varying original equipment makes and models.
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The Auto Glass Service Advisor is a pivotal role dedicated to delivering exceptional end-to-end customer service, primarily over the phone. This position focuses on guiding customers through the entire process, whether it involves facilitating successful sales or efficiently processing insurance claims for glass repair or replacement services. Key responsibilities include understanding and addressing customer needs, providing expert advice on service options, and ensuring a seamless transaction. Additionally, Auto Glass Service Advisors play a critical role in supporting specific market groups. This involves offering tailored, market-specific support to ensure customers receive the most relevant and effective solutions. Through a combination of excellent communication, in-depth product knowledge, and a customer-centric approach, the Auto Glass Service Advisor ensures a positive and satisfactory experience for every customer.
Caliber Auto Glass Technicians are responsible for repairing or replacing cracked, chipped, or damaged automotive glass.
Caliber Auto Glass Technicians are responsible for repairing or replacing cracked, chipped, or damaged automotive glass.
The Auto Glass Service Advisor is a pivotal role dedicated to delivering exceptional end-to-end customer service, primarily over the phone. This position focuses on guiding customers through the entire process, whether it involves facilitating successful sales or efficiently processing insurance claims for glass repair or replacement services. Key responsibilities include understanding and addressing customer needs, providing expert advice on service options, and ensuring a seamless transaction. Additionally, Auto Glass Service Advisors play a critical role in supporting specific market groups. This involves offering tailored, market-specific support to ensure customers receive the most relevant and effective solutions. Through a combination of excellent communication, in-depth product knowledge, and a customer-centric approach, the Auto Glass Service Advisor ensures a positive and satisfactory experience for every customer.
The Auto Glass Service Advisor is a pivotal role dedicated to delivering exceptional end-to-end customer service, primarily over the phone. This position focuses on guiding customers through the entire process, whether it involves facilitating successful sales or efficiently processing insurance claims for glass repair or replacement services. Key responsibilities include understanding and addressing customer needs, providing expert advice on service options, and ensuring a seamless transaction. Additionally, Auto Glass Service Advisors play a critical role in supporting specific market groups. This involves offering tailored, market-specific support to ensure customers receive the most relevant and effective solutions. Through a combination of excellent communication, in-depth product knowledge, and a customer-centric approach, the Auto Glass Service Advisor ensures a positive and satisfactory experience for every customer.
Caliber Auto Glass Technicians are responsible for repairing or replacing cracked, chipped, or damaged automotive glass.
Glass Apprentice Technicians will learn to repair and replace cracked, chipped, or damaged car windows and windshields while in the field. Working alongside a Mentor, you will gain an understanding of standards and quality processes per Caliber guidelines. This is an entry level position and will be a gateway to the next level through coaching, training, and experience.
Caliber Auto Glass Technicians are responsible for repairing or replacing cracked, chipped, or damaged automotive glass.
Caliber Auto Glass Technicians are responsible for repairing or replacing cracked, chipped, or damaged automotive glass.
Caliber Auto Glass Technicians are responsible for repairing or replacing cracked, chipped, or damaged automotive glass.