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Founded in 1997, the Caliber portfolio of brands has grown to more than 1,800 centers nationwide and features a full range of complementary automotive services, including Caliber Collision, the nation's largest auto collision repair provider across the U.S., as well as the broadest network of OEM-certified collision centers in the U.S.; Caliber Auto Glass (for repair and replacement); and Protech Automotive Solutions, industry leading full-service diagnostics coverage across varying original equipment makes and models.
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Job Summary Responsible for the overall operation of their center, including Risk Management, Teammate development, Client Metrics, production and administration. Maintaining company goals and standards for performance, growth and world class customer service.
Job Summary Verify and distribute parts in a timely, accurate and efficient manner and in accordance with Caliber S.O.P. and center procedures, which allows teammates to complete repairs in a timely manner
Job Summary Responsible for ensuring World Class Customer Experience by all front office staff. Additionally responsible for a broad scope of accounting and HR-related administrative duties
Job Summary Refinish all assigned vehicles to pre-accident condition according to the written work-order, effectively diagnose and refinish vehicles thoroughly, safely, and profitably in a manner according to Caliber S.O.P., insurance partner and industry guidelines/standards
Job Summary Repair vehicles thoroughly, safely, and profitably in a manner consistent with Caliber S.O.P., insurance partner and industry guidelines/standards. Effectively work with Body Technicians to assist with the repair process.
Job Summary Autobody Technicians repair vehicles thoroughly, safely, and profitably in a manner consistent with Caliber S.O.P., insurance partner and industry guidelines/standards.
Job Summary Provides World Class Customer Service Experience to all Caliber customers on the phone, in person and throughout the entire repair process. Serves as the primary point of contact for the customer throughout the repair process from the point of drop-off through the delivery of the completed vehicle. Responsible for coordinating communications with all other (internal & external) stakeholders for the repair.
The Sr. Marketing Operations Manager will lead the administration, integration, and optimization of our marketing technology stack. This role is pivotal in ensuring our tools (new and existing) are fully leveraged, data flows seamlessly across platforms, and marketing teams are empowered with reliable systems and insights. This role should be familiar with marketing technology solutions across CRM, CDP, CMS, Analytics, VOC/CcaaS, etc.
Job Summary Provides World Class Customer Service Experience to all Caliber customers on the phone, in person and throughout the entire repair process. Serves as the primary point of contact for the customer throughout the repair process from the point of drop-off through the delivery of the completed vehicle. Responsible for coordinating communications with all other (internal & external) stakeholders for the repair.
Job Summary Autobody Technicians repair vehicles thoroughly, safely, and profitably in a manner consistent with Caliber S.O.P., insurance partner and industry guidelines/standards.