
Sr. Category Manager
Lewisville, Texas, United States of America
Corporate
R0206698
75056
Service Center
CSCS TXEssential Job Duties
Category Strategy & Planning
- Develop and maintain a 3–5 year Towing Category Plan aligned with Caliber’s financial and operational goals.
- Identify opportunities to reduce towing costs, improve service-level consistency, and enhance customer/center experience.
- Publish market insights and competitor intelligence on towing industry trends, pricing, and capacity.
Supplier Management
- Build and maintain strong relationships with key towing vendors, regional partners, and national networks.
- Conduct quarterly business reviews (QBRs) with top suppliers, including scorecards measuring cost, service, coverage, and responsiveness.
- Lead supplier performance reviews, escalate underperformance, and negotiate remedies or transitions as needed.
Sourcing & Negotiation
- Lead strategic sourcing events for towing services (regional/national agreements).
- Negotiate contracts with focus on rate optimization, service-level commitments (response time, coverage zones), and performance-based incentives.
- Ensure contracts support scalability for new centers and align with Caliber’s growth trajectory.
Collaboration & Execution
- Translate strategy into contracts, policies, and tactical execution.
- Work with field operations, RVPs, and centers to ensure compliance with preferred towing partners and capture of negotiated spend.
- Provide guidance to the P2P team on towing-specific invoicing, service validations, and dispute resolution processes.
Risk & Innovation
- Assess and mitigate risks related to towing capacity, regional coverage gaps, or service disruptions.
- Explore innovative solutions such as digital dispatch, GPS tracking, and integrated towing platforms.
- Benchmark against industry leaders to continuously raise service levels and reduce cost-to-serve.
Skills/Requirements
- Bachelor’s degree in supply chain, logistics, business, or related field.
- 5+ years of experience in procurement, supply chain, or transportation/logistics.
- Proven ability to negotiate service agreements, with knowledge of towing or fleet operations a strong plus.
- Strong analytical skills to evaluate cost, service, and coverage trade-offs.
- Experience engaging with senior leadership and operational teams.
- Ability to influence cross-functional stakeholders and present category strategies with clarity.
Get notified for similar jobs
Sign up to receive job alerts
Similar Jobs
- Auto Parts CoordinatorRoanoke, Texas, United States of America
- Auto DetailerBastrop, Texas, United States of America
- Collision General ManagerLancaster, California, United States of America
- Collision General ManagerChattanooga, Tennessee, United States of America
- Automotive Glass General ManagerCordova, California, United States of America
Share this Opportunity
We believe in taking care of our teammates like family
Restoring The Rhythm Of Your Life®. This is the Purpose we live by every day. We don’t just restore cars, we restore lives. From getting people back on the road, to being immersed in our communities, it’s what drives us to do our best work every day. And it starts with our teammates. We’re dedicated to creating a culture of people who care about each other and know their company values and respects them. Part of that is providing you with great pay and excellent benefits - including company paid holidays and paid time off - all from Day 1!
My Core Benefits






401(k) and


Medical
Several plans to choose from with weekly rates and ability to add family

Vision
VSP accepted at most providers

Flexible Health Accounts
Health care FSA, dependent care FSA and transition benefits

Voluntary Medical Insurance
Accident, critical illness and hospital indemnity plan

Dental
PPO and HMO plans with weekly rates

Life, AD&D and Disability Insurance
Company paid - all full-time employees

401(k) and
Financial Wellness
Automatic enrollment at 2% with company match

Additional benefits
Identity protection, legal services, pet insurance, teammate discounts, health advocates
*May vary by company