Corporate

We are seeking a motivated and organized Supervisor, Field Construction to oversee facility maintenance, repair, and construction activities across our Minnesota, Wisconsin, Iowa, and Nebraska locations. This position is responsible for managing facility improvement projects, supervising construction work, and ensuring company locations are maintained to the highest standards. The ideal candidate is a self-starter with experience in facilities management and/or construction who enjoys working independently, traveling throughout the region, and managing multiple projects simultaneously.

Caliber is seeking a strategic and execution-oriented Technology Product Manager – Contact Center to own the vision, development, and delivery of technology solutions that power Caliber’s contact center operations and agent experience. This role sits at the intersection of customer engagement, operational efficiency, and next-generation contact center technology, and is responsible for leading Caliber’s migration from its current contact center environment to a modern, cloud-native CCaaS platform. The Product Manager will serve as the technology product owner for all contact center platforms, tools, and integrations – including omnichannel engagement, AI-powered agent assist, intelligent routing, workforce management, and digital self-service capabilities. This role works in close partnership with Contact Center Operations, Customer Experience, IT Architecture, Application Engineering, and Data & Analytics to drive measurable improvements in customer satisfaction, agent productivity, and operational performance. The ideal candidate brings hands-on product experience with modern, cloud-native CCaaS platforms that unify voice, video, chat, and digital channels in a single agent workspace – and understands how to leverage AI-native capabilities embedded in those platforms to transform both agent and customer experiences

Service Center CSCS TX Position Summary The Director, Brand & Studio leads Caliber's enterprise Brand & Studio Center of Excellence, serving as the steward...

Service Center CSCS TX Senior Manager, Growth Marketing Position Summary The Senior Manager, Growth Marketing serves as a dedicated marketing partner for an...

Service Center CSCS TX Director, Growth Marketing Position Summary The Director, Growth Marketing serves as the dedicated marketing leader for an assigned...

The Senior HRIS Analyst – Workday Run & Operations is the operational backbone of the HRIS Center of Excellence, responsible for the day-to-day stability, integrity, and governance of the Workday platform. This role serves as the Tier 2 escalation point for HR Support (Tier 1), resolving complex system issues, executing data operations, and maintaining the controls and standards that keep Workday running reliably across all HR functions. Unlike project or enhancement-focused roles, this position is dedicated to the Run function — ensuring the platform performs consistently, data remains accurate and auditable, and HR stakeholders receive timely, expert support. Issues that cannot be resolved at Tier 2 are escalated to the Lead HRIS Analyst or Workday IT.

The National Account Manager is responsible for retaining, growing, and operationalizing national and multi-location accounts after they are closed and onboarded by the Business Development team. This role owns the day-to-day client relationship, performance governance, and expansion strategy, ensuring Caliber delivers consistently against agreed service levels while identifying opportunities to increase volume, locations served, and services adopted.  This position is a client-facing, cross-functional leader who partners closely with Operations and internal support teams to deliver a seamless experience and measurable results. Success is defined by account retention, revenue growth within existing accounts, SLA compliance, and client satisfaction, supported by a structured, repeatable self-managed operating cadence. 

Are you ready to make an impact from day one? We are looking for a confident and skilled Senior Business Analyst to join our dynamic team. In this role, you’ll be instrumental in bridging the gap between contact center business needs, intake management and technology solutions. We need someone who can hit the ground running. The ideal candidate is not just familiar with Business Analyst functions but is a seasoned expert who can effortlessly wear the Business Analyst hat, refine the tools of the trade, and foster a collaborative environment to deliver results quickly and effectively.

We are looking for a talented data professional with expertise in relational databases, cloud-based data platforms and data modeling to join our dynamic team. The ideal candidate will design, develop, and implement robust data solutions and analytics tools to meet our organization’s business needs. This role requires a proactive individual who can collaborate effectively with Finance, IT, and other business units, troubleshoot complex issues, and deliver actionable insights through data. Their primary focus will be on data discovery and data modeling, involving managing BI tools and ETL processes, and ensuring data governance and best practices.

The Indirect Procurement Category Manager is responsible for developing and executing category and sourcing strategies across assigned indirect spend areas, including Capital Expenditures (CapEx), Facilities Services, Corporate Travel, Information Technology, Marketing, Human Resources, Equipment, Equipment Services, Fleet, and Corporate Services. The role serves as the strategic procurement advisor to business stakeholders, delivering value through strategic sourcing, supplier relationship management, contract negotiations, risk mitigation, cost optimization, and continuous improvement. This is a full-time, on-site position with minor travel expectations.