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Founded in 1997, the Caliber portfolio of brands has grown to more than 1,800 centers nationwide and features a full range of complementary automotive services, including Caliber Collision, the nation's largest auto collision repair provider across the U.S., as well as the broadest network of OEM-certified collision centers in the U.S.; Caliber Auto Glass (for repair and replacement); and Protech Automotive Solutions, industry leading full-service diagnostics coverage across varying original equipment makes and models.
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The Talent Acquisition Partner is responsible for providing recruiting support to multiple assigned markets as needed. Following Caliber’s recruiting process/system and legal requirements, the position will network, source and screen applicants for a variety of individual contributor market/center level positions, as well as coordinate the hiring and selection process.
A Sustainability Specialist is a role that offers a unique opportunity to gain hands-on experience in Environmental, Social & Governance (ESG) initiatives within a dynamic business environment. The specialist will work on impactful projects related to fleet electrification, energy efficiency, and greenhouse gas (GHG) emissions reduction—interacting with internal leaders and external partners.
Job Summary Leave Administrator - This position will coordinate with Workday and Leave Administration Partners, to provide in-house administration of leaves of absence including but not limited to: FMLA, State Leave, STD, LTD, Military leaves, and unpaid personal leaves. This position will also coordinate leave with disability insurance benefits, and paid time off programs. Additionally, this position will communicate with management and teammates regarding the status of teammate leave of absence working specifically with the teammates to return to work. Bi-lingual is a plus.
Job Summary Contacts potential and current customers and solicits sales by telephone and other methods, and provides the highest standard of professionalism and courtesy to resolve customer questions and problems
This role ensures all Caliber businesses comply with industry standards, regulations, and laws, preserving Caliber’s reputation in each community. An Associate supports the preparation and processing of licensing project submissions and accompanying documentation. While doing so, they acquire foundational knowledge of licensing principles from senior licensing team members with direct supervision.
Job Summary Leads a contact center team in all aspects of daily work including hiring, coaching, and tracking metrics.
Job Summary Responsible for contribution, execution and on-going management of the Corporate Supply Chain and Procurement Strategy.
The Customer Success Team Supervisor is responsible for achieving and exceeding defined operational and sales KPIs through effective team leadership, performance coaching, and strategic use of modern contact center technologies such as NICE , WFM, Auto QA and Agent Assist applications. This role drives measurable improvements in conversion rates, quality scores, productivity, and customer satisfaction.
Job Summary responsible for servicing and retaining customer accounts within a specified region as well as driving new sales. This will enable the Manager to focus on existing business and increase customer loyalty. Additionally, the Manager will be responsible for growing both existing business year-over-year and identifying and developing new accounts within their region. They will be responsible for leading a team of field sales and marketing professionals and are accountable to the results of their teams that can exist in several different markets.